FAQ – SystemPAK

Frequently Asked Questions

Here are some answers to the most commonly asked questions we get asked at SystemPAK

Show Filter

How much will duties and taxes cost when delivering to my chosen country?

Please contact our Sales Team for more information regarding duties and taxes.

Which countries do you deliver to?

We can deliver our products Worldwide.

What type of payment methods do you accept?

We currently accept payments via the following methods;

PayPal
Debit & Credit card
AMEX
BACS (account customer only)
Purchase Order

What currencies do you accept?

We currently accept the following currencies as payment;

UK Sterling

When will my order be dispatched for standard stock items?

Orders that are placed before midday (12 pm) on Monday to Thursday will be dispatched via a courier for a next day delivery. We do try to ensure this however exceptional circumstances (weather/vehicle breakdowns) may occur that can cause a delay to the order. If this was to happen, we would notify you accordingly.
Orders that are placed after midday (12 pm) up to 2 pm on Monday to Thursday may still be able to be dispatched for a next day delivery. This is not assured as such we recommend that for a next day delivery orders are placed in the morning.
During extremely busy holiday periods customers may have to wait up to 3 working days for delivery.
Orders that are placed on Friday Morning (before 12 pm) will be dispatched for a Monday delivery.
Orders that are placed on either Friday Afternoon (after 12pm), Saturday or Sunday will be dispatched for a Tuesday delivery.
If you have any delivery related queries, please call us on 01225 751898 where we will be happy to assist with any questions you may have.

What is the minimum order value for free delivery?

All orders over £150 (excluding VAT) will receive free delivery within the UK mainland.

Can you deliver next day?

Please see here for more information on delivery.

Why can I only buy in Combi Box or Bulk quantities?

Combi box are what we call Combination boxes where you receive equal number of containers and lids in the same box, these are aimed at supplying small to medium sized businesses. Bulk quantities are for larger volume businesses, only available in pallet formation. Lids and Containers are boxed separately.