Ordering your packaging products online should be quick, simple and transparent. At SystemPAK, we’ve designed our website to make the ordering process as straightforward as possible, whether you’re purchasing smaller quantities or stocking up in bulk. This step-by-step guide will walk you through how to place an order, understand the different product terms, and make the most of your packaging investment.
Step 1: Browsing and Selecting Your Products
Begin by exploring our range of trays, films, sealing machines and accessories. You can browse by category or use the search bar if you know exactly what you’re looking for. Each product page provides full technical details, including material type, dimensions, temperature tolerance, and recyclability information, so you can make informed decisions that suit your business needs.
When selecting products, pay attention to the quantity options. You’ll see terms such as “Bulk” or “Combi” alongside product sizes. These terms are explained in more detail below.
Step 2: Understanding Key Product Terms
To make ordering simple, we use a few standard terms across the website. Knowing what they mean will help ensure you order exactly what you need:
Bulk: Applies to tamper evident containers and lids, which are packed separately. These items are not UK stocked and therefore have varying lead times (typically 10–14 working days). Bulk options are ideal for businesses that require higher volumes, offering cost savings per unit compared to smaller quantities.
Combi: Applies to tamper evident containers and lids that are packed together in equal numbers in a single box. This has nothing to do with trays or film – it simply provides a convenient way to order matching containers and lids together.
Tiered Pricing: Instead of single case ordering, SystemPAK offers tiered pricing. This means the more you buy, the lower your cost per unit – giving you better value for higher volume orders.
MOQ (Minimum Order Quantity): Some products have an MOQ applied as they are not UK stocked items and have varying lead times. These details are clearly shown on the relevant product pages.
Samples: Available on all products except for machines. Samples allow you to choose which product is ideal for your business needs before committing to a full order.
Step 3: Choosing Quantities and Adding to Basket
Once you’ve selected the right option, choose your required quantity. For Bulk and Combi options, you’ll see the number of units per case clearly displayed. This helps you plan stock levels and storage space effectively.
After confirming your quantity, click “Add to Basket”. You can continue shopping or view your basket at any time to check the items you’ve selected.
Step 4: Reviewing Your Basket
Before proceeding to checkout, it’s a good idea to review your basket carefully. Check that:
- Product types, sizes and materials match what you need.
- Quantities are correct, especially for Bulk or Combi orders.
- Delivery information is accurate and reflects your operational requirements.
Making adjustments at this stage ensures your order is accurate and avoids delays further down the line.
Step 5: Secure Checkout, Payment and Delivery Options
When you’re ready, proceed to checkout. You’ll be guided through a secure payment process, where you can enter delivery details and any specific instructions for your order.
SystemPAK offers a range of payment options, including debit and credit card payments, PayPal, and pro forma invoicing for approved customers.
Delivery options vary depending on your location and the products ordered, but we always aim to deliver efficiently and reliably. Lead times are stated on product pages for clarity, and our team will keep you updated once your order has been dispatched.
If you’re a returning customer, logging in will make this process even faster, as your details will be saved. New customers can create an account to manage future orders more efficiently.
Step 6: Order Confirmation and Delivery
Once your order is placed, you’ll receive a confirmation email with full details of your purchase. Our team will then process and dispatch your items promptly. Delivery times vary depending on the products ordered and your location, but we aim to deliver efficiently to keep your business running smoothly.
Tips for a Smooth Ordering Experience
To make the most of the SystemPAK ordering process, keep these tips in mind:
- Know your product requirements: Having tray sizes, film specifications or machine types to hand will speed up the process.
- Consider Bulk or Combi options: If you order regularly, these may offer the best value.
- Use the Sample option if unsure: Testing compatibility first can save time and money.
- Set up a customer account: This simplifies repeat orders and gives you easy access to your order history.
- Double-check quantities before checkout: Especially for larger Bulk orders, this helps avoid errors.
Ordering on the SystemPAK website is designed to be simple, clear and efficient. By understanding product terms like Bulk and Combi, selecting the right quantities, and following the straightforward checkout process, you can get exactly what you need with confidence. Whether you’re placing a one-off order or restocking regularly, our online system gives you full control – supported by our commitment to reliable service and high-quality packaging solutions.
